Commercial Ice Machine Repair
Commercial Ice Machines We Service
Modular Ice Machines
Undercounter Ice Machines
Gallery of Works
Diagnostic Fee
Residential Appliance
Waived with repair. Dishwasher $85
Commercial Appliance
Diagnostic Service —$49,95
We will run a full diagnosis of your device and let you know what is needed to restore it.
If you decide to proceed with the repair, the $49,95 diagnostic fee will be deducted from the total cost — you’ll only pay for labor and parts.
If no repair is needed or you choose not to move forward, you only pay the fixed diagnostic fee of $49,95.
Additionally, if you had a related repair with us within the last 30 days, the diagnostic service will be free, and our 30-day warranty applies.
Brands We Repair
Warranty We Provide
Standard on All Repairs
Refrigerator Compressor & Sealed System
Need a Repair? We’re Already On Our Way!
Schedule Your Appointment
Call us or book online. We offer same-day and next-day visits for your convenience.
Technician On The Way
Once your appointment is confirmed, a skilled technician will arrive promptly. You’ll receive a clear, written estimate for labor and parts, and the service call is free with any repair.
Professional Repair & Warranty
Our experts handle all brands and models with precision. All repairs come with a 90-day warranty, giving you peace of mind and reliable service.
Locations We Service
Check Service Availability in Your Area
- 28006 — Alexis, Gaston County, NC
- 28012 — Belmont, Gaston County, NC
- 28025 — Concord, Cabarrus County, NC
- 28027 — Concord, Cabarrus County, NC
- 28031 — Cornelius, Mecklenburg County, NC
- 28032 — Cramerton, Gaston County, NC
- 28034 — Dallas, Gaston County, NC
- 28036 — Davidson, Mecklenburg County, NC
- 28052 — Gastonia, Gaston County, NC
- 28054 — Gastonia, Gaston County, NC
- 28056 — Gastonia, Gaston County, NC
- 28075 — Harrisburg, Cabarrus County, NC
- 28078 — Huntersville, Cabarrus County, NC
- 28079 — Indian Trail, Union County, NC
- 28081 — Kannapolis, Cabarrus County, NC
- 28083 — Kannapolis, Cabarrus County, NC
- 28088 — Landis, Rowan County, NC
- 28097 — Locust, Stanly County, NC
- 28098 — Lowell, Gaston County, NC
- 28101 — Mc Adenville, Gaston County, NC
- 28103 — Marshville, Union County, NC
- 28104 — Matthews, Mecklenburg County, NC
- 28105 — Matthews, Mecklenburg County, NC
- 28107 — Midland, Cabarrus County, NC
- 28110 — Monroe, Union County, NC
- 28112 — Monroe, Union County, NC
- 28120 — Mount Holly, Gaston County, NC
- 28129 — Oakboro, Union County, NC
- 28133 — Peachland, Anson County, NC
- 28134 — Pineville, Mecklenburg County, NC
- 28135 — Polkton, Anson County, NC
- 28163 — Stanfield, Stanly County, NC
- 28164 — Stanley, Gaston County, NC
- 28170 — Wadesboro, Anson County, NC
- 28173 — Waxhaw, Union County, NC
- 28174 — Wingate, Union County, NC
- 28202 — Charlotte, Mecklenburg County, NC
- 28203 — Charlotte, Mecklenburg County, NC
- 28204 — Charlotte, Mecklenburg County, NC
- 28205 — Charlotte, Mecklenburg County, NC
- 28206 — Charlotte, Mecklenburg County, NC
- 28207 — Charlotte, Mecklenburg County, NC
- 28208 — Charlotte, Mecklenburg County, NC
- 28209 — Charlotte, Mecklenburg County, NC
- 28210 — Charlotte, Mecklenburg County, NC
- 28211 — Charlotte, Mecklenburg County, NC
- 28212 — Charlotte, Mecklenburg County, NC
- 28213 — Charlotte, Cabarrus County, NC
- 28214 — Charlotte, Mecklenburg County, NC
- 28215 — Charlotte, Mecklenburg County, NC
- 28216 — Charlotte, Mecklenburg County, NC
- 28217 — Charlotte, Mecklenburg County, NC
- 28226 — Charlotte, Mecklenburg County, NC
- 28227 — Charlotte, Union County, NC
- 28244 — Charlotte, Mecklenburg County, NC
- 28262 — Charlotte, Mecklenburg County, NC
- 28269 — Charlotte, Cabarrus County, NC
- 28270 — Charlotte, Mecklenburg County, NC
- 28273 — Charlotte, Mecklenburg County, NC
- 28277 — Charlotte, Mecklenburg County, NC
- 28278 — Charlotte, Mecklenburg County, NC
- 29704 — Catawba, York County, SC
- 29707 — Fort Mill, Lancaster County, SC
- 29708 — Fort Mill, York County, SC
- 29710 — Clover, York County, SC
- 29712 — Edgemoor, Chester County, SC
- 29714 — Fort Lawn, Chester County, SC
- 29715 — Fort Mill, York County, SC
- 29720 — Lancaster, Lancaster County, SC
- 29728 — Pageland, Chesterfield County, SC
- 29730 — Rock Hill, York County, SC
- 29732 — Rock Hill, York County, SC
- 29745 — York, York County, SC
...AND MUCH MORE!
“Our service coverage area is constantly expanding. We are working hard to make our services more accessible and of even higher quality for you.”
Contacts
To schedule our services, give us a call or fill out our contact form.
- +1 (980) 982-2424
- prolineapplianceservice@gmail.com
- Mon – Sun 7 am – 9 pm
About Us
ProLine Repair is a nationwide network of professional service centers specializing in both residential and commercial appliance repair. We operate in multiple cities, providing consistent quality, fast response, and precise diagnostics. Our team is made up of skilled technicians with extensive experience repairing equipment from virtually every major brand and level of complexity.
We service most popular appliance brands, handling everything from everyday home appliances to sophisticated commercial equipment for restaurants, cafes, laundries, offices, and small businesses. Our technicians are trained regularly, use modern diagnostic tools, and work exclusively with high-quality parts — either original or manufacturer-approved.
At ProLine Repair, we believe in transparency: clear pricing, fixed diagnostic fees, honest recommendations, and a guaranteed warranty on all work. We prioritize fast, reliable, and convenient service to minimize downtime for our clients, no matter the city or type of equipment.
When you choose ProLine Repair, you’re choosing a trusted network of service centers dedicated to professional repairs, consistent quality, and support whenever you need it.
Common Commercial Ice Machine Problems & Parts We Fix
At ProLine Repair, we provide fast, reliable, and expert repair services for commercial ice machines used in restaurants, bars, cafés, hotels, medical facilities, convenience stores, and industrial environments.
When an ice machine stops producing ice, makes cloudy or dirty cubes, or begins leaking, it leads to workflow disruptions, lost customers, and sanitation issues — which is why prompt diagnostics and high-quality repairs are critical.
Our certified technicians service all types of commercial ice makers, including modular units, undercounter models, countertop dispensers, nugget ice machines, flake and cube ice makers, and combination ice/water dispensers. We perform accurate diagnostics, replace faulty components, and restore optimal ice production to keep your business running smoothly.
With ProLine Repair, you can expect rapid response times, transparent pricing, and long-lasting repair solutions tailored specifically for commercial environments.
Ice Machine Not Producing Ice
Often caused by low water flow, faulty inlet valves, clogged filters, sensor issues, refrigerant problems, or compressor failure.
Low Ice Production / Slow Ice Making
May indicate dirty condenser coils, a failing water pump, scaling buildup, weak compressors, or insufficient airflow.
Ice Quality Issues (Cloudy, Soft, Hollow, or Dirty Ice)
Typically linked to mineral buildup, dirty water lines, failing filters, or sanitation problems within the evaporator.
Ice Machine Leaking Water
Leaks can result from cracked hoses, loose fittings, blocked drains, or damaged pumps.
Ice Machine Freezing Up
Often caused by improper water flow, a bad thermostat, sensor failures, or refrigerant issues.
Machine Won’t Turn On
Commonly linked to electrical failures, blown fuses, control board issues, or faulty power supply components.
Noisy Operation
Grinding, buzzing, or rattling can indicate failing fans, motors, water pumps, or compressor problems.
Bin Thermostat or Sensor Failures
Causes incorrect ice levels, ice overflow, or the machine shutting off too early.
Ice Machine Overheating
Usually due to restricted airflow, dirty condenser coils, or failing cooling components.
Frequently Asked Questions (FAQ)
Do you offer same-day repair service?
Yes, in most cases we can send a technician the same day. Just call us or book online — we’ll find the earliest available appointment.
Do you provide a warranty for your repairs?
Yes, all repairs and installed parts come with a warranty. Our standard coverage is 90 days, and for certain repairs (like refrigerator compressors) the warranty period may be extended.
How much does the service call and diagnosis cost?
We have a fixed diagnostic fee, and it is fully applied toward the repair cost if you proceed with the service. No hidden charges.
Can you diagnose the problem over the phone?
We can often give a preliminary idea of the issue, but an accurate diagnosis is only possible after a technician inspects the appliance on-site — this ensures proper and reliable repair.
How experienced are your technicians?
All our technicians are certified, insured, and have many years of hands-on experience with both residential and commercial appliances. We provide ongoing training so they can work with both older and the latest models.
Do you use original replacement parts?
Yes, we use high-quality OEM or manufacturer-approved parts to ensure long-lasting performance and to keep your appliance running safely.
How long does an average repair take?
Most repairs are completed on the same visit, depending on parts availability. If special parts are required, we’ll inform you and schedule a follow-up right away.
Can you repair older or discontinued models?
In many cases — yes. Our technicians work with both modern and older appliances. If parts are still available, we can usually repair the unit.
What if my appliance breaks again after the repair?
You’re fully protected by our warranty. If the same issue reappears within the warranty period, we will return and fix it at no cost.
Can you install new appliances as well?
Yes, we provide professional installation for most household appliances, including washers, dryers, dishwashers, ovens, and refrigerators.
Top Reviews
If you need fast and high-quality appliance repair, ProLine Repair is the best choice. The technician arrived on time, diagnosed the problem, gave a fair price, and fixed everything with no hidden fees. My washing machine works perfectly again.
Excellent service! I ordered a refrigerator repair, and the technician arrived at the scheduled time, worked carefully and quickly. I appreciated that the price was transparent and the diagnostic fee was included in the repair.
ProLine Repair really knows their job. My oven stopped heating, and the technician quickly identified the issue, replaced the part, and provided a warranty. Very satisfied with the work.
ProLine Repair has excellent technicians! My freezer stopped working, and the specialist fixed it quickly. All parts were original, and the diagnostic fee was transparent and affordab
Fast, professional, and no surprises with the price. The technician came, assessed the dryer malfunction, fixed it, and provided a warranty. Very happy with the service.
Very satisfied with ProLine Repair. The technician was punctual, repaired my washing machine quickly, and there were no extra charges. The machine works like new.
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