Contact Us
Contacts
To schedule our services, give us a call or fill out our contact form.
- +1 (980) 982-2424
- prolineapplianceservice@gmail.com
- Mon – Sun 7 am – 9 pm
Diagnostic Fee
Residential Appliance
Waived with repair. Dishwasher $85
Commercial Appliance
Diagnostic Service —$49,95
We will run a full diagnosis of your device and let you know what is needed to restore it.
-
If you decide to proceed with the repair, the $49,95 diagnostic fee will be deducted from the total cost — you’ll only pay for labor and parts.
-
If no repair is needed or you choose not to move forward, you only pay the fixed diagnostic fee of $49,95.
Additionally, if you had a related repair with us within the last 30 days, the diagnostic service will be free, and our 30-day warranty applies.
Warranty We Provide
Standard on All Repairs
Refrigerator Compressor & Sealed System
Need a Repair? We’re Already On Our Way!
Schedule Your Appointment
Call us or book online. We offer same-day and next-day visits for your convenience.
Technician On The Way
Once your appointment is confirmed, a skilled technician will arrive promptly. You’ll receive a clear, written estimate for labor and parts, and the service call is free with any repair.
Professional Repair & Warranty
Our experts handle all brands and models with precision. All repairs come with a 90-day warranty, giving you peace of mind and reliable service.
Locations We Service
Check Service Availability in Your Area
- 28006 — Alexis, Gaston County, NC
- 28012 — Belmont, Gaston County, NC
- 28025 — Concord, Cabarrus County, NC
- 28027 — Concord, Cabarrus County, NC
- 28031 — Cornelius, Mecklenburg County, NC
- 28032 — Cramerton, Gaston County, NC
- 28034 — Dallas, Gaston County, NC
- 28036 — Davidson, Mecklenburg County, NC
- 28052 — Gastonia, Gaston County, NC
- 28054 — Gastonia, Gaston County, NC
- 28056 — Gastonia, Gaston County, NC
- 28075 — Harrisburg, Cabarrus County, NC
- 28078 — Huntersville, Cabarrus County, NC
- 28079 — Indian Trail, Union County, NC
- 28081 — Kannapolis, Cabarrus County, NC
- 28083 — Kannapolis, Cabarrus County, NC
- 28088 — Landis, Rowan County, NC
- 28097 — Locust, Stanly County, NC
- 28098 — Lowell, Gaston County, NC
- 28101 — Mc Adenville, Gaston County, NC
- 28103 — Marshville, Union County, NC
- 28104 — Matthews, Mecklenburg County, NC
- 28105 — Matthews, Mecklenburg County, NC
- 28107 — Midland, Cabarrus County, NC
- 28110 — Monroe, Union County, NC
- 28112 — Monroe, Union County, NC
- 28120 — Mount Holly, Gaston County, NC
- 28129 — Oakboro, Union County, NC
- 28133 — Peachland, Anson County, NC
- 28134 — Pineville, Mecklenburg County, NC
- 28135 — Polkton, Anson County, NC
- 28163 — Stanfield, Stanly County, NC
- 28164 — Stanley, Gaston County, NC
- 28170 — Wadesboro, Anson County, NC
- 28173 — Waxhaw, Union County, NC
- 28174 — Wingate, Union County, NC
- 28202 — Charlotte, Mecklenburg County, NC
- 28203 — Charlotte, Mecklenburg County, NC
- 28204 — Charlotte, Mecklenburg County, NC
- 28205 — Charlotte, Mecklenburg County, NC
- 28206 — Charlotte, Mecklenburg County, NC
- 28207 — Charlotte, Mecklenburg County, NC
- 28208 — Charlotte, Mecklenburg County, NC
- 28209 — Charlotte, Mecklenburg County, NC
- 28210 — Charlotte, Mecklenburg County, NC
- 28211 — Charlotte, Mecklenburg County, NC
- 28212 — Charlotte, Mecklenburg County, NC
- 28213 — Charlotte, Cabarrus County, NC
- 28214 — Charlotte, Mecklenburg County, NC
- 28215 — Charlotte, Mecklenburg County, NC
- 28216 — Charlotte, Mecklenburg County, NC
- 28217 — Charlotte, Mecklenburg County, NC
- 28226 — Charlotte, Mecklenburg County, NC
- 28227 — Charlotte, Union County, NC
- 28244 — Charlotte, Mecklenburg County, NC
- 28262 — Charlotte, Mecklenburg County, NC
- 28269 — Charlotte, Cabarrus County, NC
- 28270 — Charlotte, Mecklenburg County, NC
- 28273 — Charlotte, Mecklenburg County, NC
- 28277 — Charlotte, Mecklenburg County, NC
- 28278 — Charlotte, Mecklenburg County, NC
- 29704 — Catawba, York County, SC
- 29707 — Fort Mill, Lancaster County, SC
- 29708 — Fort Mill, York County, SC
- 29710 — Clover, York County, SC
- 29712 — Edgemoor, Chester County, SC
- 29714 — Fort Lawn, Chester County, SC
- 29715 — Fort Mill, York County, SC
- 29720 — Lancaster, Lancaster County, SC
- 29728 — Pageland, Chesterfield County, SC
- 29730 — Rock Hill, York County, SC
- 29732 — Rock Hill, York County, SC
- 29745 — York, York County, SC
...AND MUCH MORE!
“Our service coverage area is constantly expanding. We are working hard to make our services more accessible and of even higher quality for you.”
Frequently Asked Questions (FAQ)
Do you offer same-day repair service?
Yes, in most cases we can send a technician the same day. Just call us or book online — we’ll find the earliest available appointment.
Do you provide a warranty for your repairs?
Yes, all repairs and installed parts come with a warranty. Our standard coverage is 90 days, and for certain repairs (like refrigerator compressors) the warranty period may be extended.
How much does the service call and diagnosis cost?
We have a fixed diagnostic fee, and it is fully applied toward the repair cost if you proceed with the service. No hidden charges.
Can you diagnose the problem over the phone?
We can often give a preliminary idea of the issue, but an accurate diagnosis is only possible after a technician inspects the appliance on-site — this ensures proper and reliable repair.
How experienced are your technicians?
All our technicians are certified, insured, and have many years of hands-on experience with both residential and commercial appliances. We provide ongoing training so they can work with both older and the latest models.
Do you use original replacement parts?
Yes, we use high-quality OEM or manufacturer-approved parts to ensure long-lasting performance and to keep your appliance running safely.
How long does an average repair take?
Most repairs are completed on the same visit, depending on parts availability. If special parts are required, we’ll inform you and schedule a follow-up right away.
Can you repair older or discontinued models?
In many cases — yes. Our technicians work with both modern and older appliances. If parts are still available, we can usually repair the unit.
What if my appliance breaks again after the repair?
You’re fully protected by our warranty. If the same issue reappears within the warranty period, we will return and fix it at no cost.
Can you install new appliances as well?
Yes, we provide professional installation for most household appliances, including washers, dryers, dishwashers, ovens, and refrigerators.
